bet888 Privacy Policy

01Who We Are

bet888 is an online gaming platform operating at bet888.lt and serving players in the Philippines. When this policy refers to "bet888", "we", "us", or "our", it means the entity operating this platform.

bet888 acts as the data controller for all personal information collected through account registration, gameplay, transactions, and platform communications. If you have any questions about how your data is handled, you can reach the support team at [email protected].

02Data We Collect

bet888 collects personal data through several points of interaction with the platform. Here is a breakdown of the categories of data we collect and where they come from:

Information you provide directly

• Full legal name, date of birth, and gender
• Philippine mobile number and email address
• Residential address
• Government-issued ID documents submitted during KYC verification (such as a PhilSys ID, passport, driver's licence, or SSS/UMID card)
• Payment details including GCash account numbers, Maya account numbers, or Philippine bank account information
• Communications you send to our support team

Information collected automatically

• IP address and approximate location
• Device type, operating system, and browser version
• Pages visited on the platform and session duration
• Game activity, bet history, and transaction records
• Login times and OTP verification logs

Information from third parties

• Identity verification results from KYC service providers
• Transaction status updates from payment processors and e-wallet providers
• Fraud screening signals from security partners

03How We Use Your Data

The personal data bet888 holds is used only for purposes directly related to operating the platform and serving players. We do not use your data for unrelated commercial purposes or sell it to advertisers.

Where bet888 uses your data for analytics or platform improvement, we apply anonymisation or aggregation so that no individual player can be identified from the resulting data.

04Legal Basis for Processing

bet888 processes your personal data on the following legal grounds:

• Contract performance: Processing your registration, verifying your account, handling your deposits and withdrawals, and settling your bets are all necessary to deliver the service you signed up for.
• Legal obligation: KYC verification, anti-money laundering checks, and record-keeping requirements are obligations imposed by applicable law that we must fulfil.
• Legitimate interests: Fraud prevention, platform security, responsible gaming monitoring, and general platform analytics are pursued on the basis of our legitimate interest in operating a safe and sustainable platform.
• Consent: Where we send you marketing communications or optional platform notifications, we do so based on your consent, which you may withdraw at any time through your account settings or by contacting support.

05Sharing Your Data

bet888 does not sell, rent, or trade your personal data. We share it only in the following limited circumstances:

• Payment processors: Your payment account details are shared with GCash, Maya, or your Philippine bank solely to process the transaction you requested. These providers operate under their own privacy policies and data security obligations.
• KYC and identity verification providers: Your government-issued ID and personal details are submitted to third-party verification services to confirm your identity and age as required before withdrawal processing.
• Fraud and security partners: Device fingerprinting and behavioural signals may be processed by security partners to detect and prevent account abuse and fraudulent activity.
• Law enforcement and regulators: Where legally required, bet888 will disclose account and transaction data to law enforcement agencies, courts, or regulatory bodies upon receipt of a valid legal request.
• Business transfers: In the event of a merger, acquisition, or asset sale involving bet888, your data may be transferred to the acquiring entity. You will be notified if this occurs and if the new entity intends to use your data differently from this policy.

All third parties who receive your data are required to maintain confidentiality and may only use the data for the specific purpose for which it was shared.

06Data Retention

bet888 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law or legitimate business need. In practice:

• Account and KYC records are retained for a minimum of five years following account closure to meet standard anti-money laundering record-keeping obligations.
• Transaction records, including deposit and withdrawal history, are kept for the same period for financial record-keeping purposes.
• Support communications are retained for up to two years from the date of the interaction.
• Session and device logs used for fraud prevention are retained for up to 12 months unless a longer period is required by an ongoing investigation.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be associated with you.

07Security Measures

Protecting your account and personal data is a core priority for bet888. The platform applies a layered approach to data security:

• SSL encryption: All data transmitted between your device and the bet888 platform is encrypted using industry-standard SSL/TLS protocols. This applies to login, registration, and all financial transactions.
• OTP verification: Account login and certain sensitive actions require one-time password confirmation sent to your registered Philippine mobile number, adding a second layer of identity verification.
• Access controls: Personal data is accessible only to bet888 staff who need it to perform their role. Access is logged and reviewed regularly.
• Secure data storage: Account and transaction data is stored in secured environments with restricted physical and logical access.
• Fraud monitoring: Automated systems monitor account activity continuously for patterns consistent with account takeover, identity fraud, or suspicious transactions.

While bet888 takes all reasonable precautions, no platform can guarantee absolute security against all possible threats. You are responsible for keeping your own login credentials confidential. If you suspect unauthorised access to your account, contact [email protected] immediately.

08Your Rights Over Your Data

As a bet888 player, you have meaningful rights over the personal data we hold about you. You may exercise any of the following rights by submitting a request to [email protected]:

• Right to access: You may request a copy of the personal data bet888 holds about you, along with information about how it is used.
• Right to correction: If any personal data we hold is inaccurate or incomplete, you may request that it be corrected. For KYC-verified details, supporting documentation may be required.
• Right to deletion: You may request deletion of your personal data. Note that we may be required by law to retain certain records even after your account is closed, in which case we will explain what data must be kept and why.
• Right to restrict processing: In certain circumstances, you may request that we limit how your data is used while a dispute or query is being resolved.
• Right to withdraw consent: Where processing is based on your consent — such as receiving marketing communications — you may withdraw that consent at any time without affecting any prior processing.

We will respond to data rights requests within a reasonable time. Identity verification may be required before we act on a request to confirm that it is coming from the account holder.

09Cookies and Tracking

bet888 uses cookies and similar technologies to keep the platform working properly and to understand how players use it. Cookies are small text files stored on your device when you visit the platform.

Types of cookies used

• Essential cookies: Required for core platform functions including keeping you logged in, maintaining session security, and processing transactions. These cannot be disabled without breaking core functionality.
• Analytical cookies: Used to understand traffic patterns, feature usage, and session behaviour on an aggregated, anonymised basis. This helps us improve the platform experience over time.
• Security cookies: Used by fraud prevention and bot detection systems to distinguish legitimate users from automated activity.

bet888 does not use third-party advertising cookies or tracking pixels for retargeting purposes. You may manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to use the platform.

10Minors and Under-21 Players

bet888 is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under 21. Age verification is a mandatory step before any account can access the platform's full features or complete a withdrawal.

If we become aware that personal data has been submitted by someone under 21, that account will be closed and the associated data deleted in accordance with our standard procedures. If you believe a minor has registered an account, please contact [email protected] immediately.

11Changes to This Policy

bet888 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When significant changes are made, registered players will be notified via email or an in-account notice before the updated policy takes effect.

The version date at the top of this page indicates when the policy was last updated. We encourage you to review this page periodically. Your continued use of the platform after the effective date of any update means you accept the revised policy.

12Contact and Data Queries

For any questions, concerns, or requests related to this Privacy Policy or the personal data bet888 holds about you, please get in touch:

• Email: [email protected]
• Response time: We aim to respond to all privacy-related queries within a few business days.
• FAQ: General questions about the platform are answered on the FAQ page.

For questions about our full user agreement and gaming rules, see the Terms & Conditions page.